Comments on: Why Email is Superior for Client Communications http://nicolablack.com/2010/06/why-email-is-superior-for-client-communications/ Nicola Black Design: a graphic design studio primarily dealing in print design. Mon, 30 Apr 2012 17:18:42 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Winnie Lim http://nicolablack.com/2010/06/why-email-is-superior-for-client-communications/#comment-222 Winnie Lim Fri, 11 Jun 2010 00:55:48 +0000 http://nicolablack.com/?p=1017#comment-222 I believe in the effectiveness of email so much, it has always been the only means to communicate with me since I started working solo 3 years ago. :) My decision was radical back then, but served me well, especially when clients happen to have select amnesia. ;p More importantly, I found it more effective for taking briefs, rather than having the whole conversation over the phone and taking notes. I believe in the effectiveness of email so much, it has always been the only means to communicate with me since I started working solo 3 years ago. :)

My decision was radical back then, but served me well, especially when clients happen to have select amnesia. ;p More importantly, I found it more effective for taking briefs, rather than having the whole conversation over the phone and taking notes.

]]> By: Nicola http://nicolablack.com/2010/06/why-email-is-superior-for-client-communications/#comment-215 Nicola Wed, 09 Jun 2010 18:12:55 +0000 http://nicolablack.com/?p=1017#comment-215 Another great point, Opaque Design! Time spent consulting adds up in more ways than one. Thank you for your input! Another great point, Opaque Design! Time spent consulting adds up in more ways than one. Thank you for your input!

]]> By: Opaque Design http://nicolablack.com/2010/06/why-email-is-superior-for-client-communications/#comment-214 Opaque Design Wed, 09 Jun 2010 18:09:50 +0000 http://nicolablack.com/?p=1017#comment-214 For most client-designer interactions, email is simply more efficient and less time consuming... which can keep costs down for the client. For most client-designer interactions, email is simply more efficient and less time consuming… which can keep costs down for the client.

]]> By: Nicola http://nicolablack.com/2010/06/why-email-is-superior-for-client-communications/#comment-208 Nicola Wed, 09 Jun 2010 14:23:50 +0000 http://nicolablack.com/?p=1017#comment-208 Tracy, this is a fantastic point! 1 hour on the phone may only require 5 minutes in email. Email is a great tool to transfer all important points of a job concisely. It's very true that design is a process that requires commitment from both the designer and the client. Clear descriptions, answers to questions, direction, and proofing, in my experience, is best completed via email. Tracy, this is a fantastic point! 1 hour on the phone may only require 5 minutes in email. Email is a great tool to transfer all important points of a job concisely. It’s very true that design is a process that requires commitment from both the designer and the client. Clear descriptions, answers to questions, direction, and proofing, in my experience, is best completed via email.

]]> By: Tracy http://nicolablack.com/2010/06/why-email-is-superior-for-client-communications/#comment-207 Tracy Wed, 09 Jun 2010 14:09:57 +0000 http://nicolablack.com/?p=1017#comment-207 I wholeheartedly agree with everything you stated here. By not being willing to converse via email I have found that clients are doing themselves a disservice. A better experience is had by all parties when a job is spelled out in written terms and concrete answers. There is less juggling and guessing on the part of the designer, leaving us the time to do what is important – create an end product that the client will love – with all the correct info! Besides, I feel that if a client isn’t willing to submit the details in writing they aren’t fully committed to making the process work. It makes me think they don’t want to commit to anything that could be brought up later. I wholeheartedly agree with everything you stated here. By not being willing to converse via email I have found that clients are doing themselves a disservice. A better experience is had by all parties when a job is spelled out in written terms and concrete answers. There is less juggling and guessing on the part of the designer, leaving us the time to do what is important – create an end product that the client will love – with all the correct info!
Besides, I feel that if a client isn’t willing to submit the details in writing they aren’t fully committed to making the process work. It makes me think they don’t want to commit to anything that could be brought up later.

]]>